Over 21 years in business
Who are we?
We always aim to give our customers the best products, at the right price, whilst delivering a service that exceeds all expectations. This has been our under-lying philosophy from the day we started trading in 1997 and as a result we are even more focussed and driven by this belief today. Our team’s rich experience in working with today’s modern school environment is unrivalled and each member of our team is committed to our customer charter.
01. Customer Service
Our team are here to help you and are committed to 5 star customer service. From answering your telephone call within three rings to sending quotations within 48 hours from initial enquiry, we go the extra mile for you at every stage. Always expect the very best, after all, without you, there is no hdc!
02. The Whole Package
You will benefit from our commitment to deliver the ‘whole package’. Not only will you enjoy extremely competitive pricing across our product range, but products that will last the rigours of a school year, produced using the best available materials and printed via the most up-to-date facilities our market has to offer.
We partner with educational associations to allow members access to exclusive offers and benefits. hdc are one of the longest serving Preferred Suppliers of ASCL, we have been partners of School Leaders Scotland for over ten years and more recently have been a commercial supporter of Schools NorthEast.
We are committed to continually developing products for you that are relevant to the curriculum. Our on-going programme of efficiency improvement across all of our activities through the utilisation of technology will ensure that we deliver exactly what you want, when you want it. We are also fully committed to our training programme to develop our team’s skills.
We are committed to delivering every job on time, every time. Upon placing an order, we will ask for you for a required delivery date which enables us to provide a schedule and deliver your order on time, every time.
We strive to have as little effect on our environment as possible. All the materials (paper and board) that we use in the production of our educational publications are from sustainable sources. As a result all our paper sources are grown for paper production. We operate a recycling system within our factory ensuring our waste materials are collected and recycled.
Mikayla AldousWarmington School
“I just wanted to say we were very excited about receiving our pupil planners recently and even more excited about sharing them with our children. It is the first time we have had them at our school and they have gone down a storm. The quality and look of the pupil planners is fantastic! We are really pleased with them, thank you.”
Jackie OliverDuncombe School
“Once again, my order was processed in an excellent way. Nothing was too much trouble for the team. My questions / queries / requests were dealt with in a professional way... AS ALWAYS. This is my 3rd year of using your company... if we require diary's next year I will certainly be using you again. Thank you to all your team.”
Tracey AngusColtness High School
“hdc provide a professional and personal service that caters for all our needs. Over the years, the staff at hdc have gone out of their way to assist us in producing yearbooks of the highest quality. I would not consider working with any other company on this project as hdc deliver the goods each and every time.”
Bernard PeffersBarr's Hill School
“Just to ask if you would kindly thank the team for the planners produced for this year. I’m aware that you would have liked the draft much sooner but nevertheless the finished planners appeared Monday, perfect timing for students who came back today. Many thanks to those involved.”
Sahara KhanBurlington Danes Academy
“We will definitely be ordering from you again for the next academic year. Our planners are wonderful, thank you for the great job you did with them.”
Our number one aim is to provide customers with quality personalised products and a high level of service.
We are committed to providing customer service to the highest standards. A key to the success of our team is through the knowledge of our products. Our role is to provide you with a point of contact and assistance from a simple sample request to discussing a suitable delivery date for your order.
Each member of our team brings a unique set of skills, ranging from typesetting and desktop publishing to illustration and digital media.
With our state of the art digital printing and finishing equipment and our many combined years of experience of the digital printing market we have the tools to deliver the highest possible levels of customer satisfaction.