Over 25 years in business
Who are we?
We always aim to give our customers the best products, at the right price, whilst delivering a service that exceeds all expectations. This has been our under-lying philosophy from the day we started trading in 1997 and as a result we are even more focused and driven by this belief today. Our team’s rich experience in working with today’s modern school environment is unrivaled and each member of our team is committed to our customer charter.
Customer Service
Our team are here to help you and are committed to 5 star customer service. From answering your telephone call within three rings to sending quotations within 48 hours from initial enquiry, we go the extra mile for you at every stage. Always expect the very best, after all, without you, there is no hdc!
The Whole Package
You will benefit from our commitment to deliver the ‘whole package’. Not only will you enjoy extremely competitive pricing across our product range, but products that will last the rigours of a school year, produced using the best available materials and printed via the most up-to-date facilities our market has to offer.
Partnerships
We partner with educational associations to allow members access to exclusive offers and benefits. hdc are one of the longest serving Preferred Suppliers of ASCL, we have been partners of School Leaders Scotland for over ten years and more recently have been a commercial supporter of Schools NorthEast.
Development
We are committed to continually developing products for you that are relevant to the curriculum. Our on-going programme of efficiency improvement across all of our activities through the utilisation of technology will ensure that we deliver exactly what you want, when you want it. We are also fully committed to our training programme to develop our team’s skills.
Delivery
We are committed to delivering every job on time, every time. Upon placing an order, we will ask for you for a required delivery date which enables us to provide a schedule and deliver your order on time, every time.
Environment
We strive to have as little effect on our environment as possible. All the materials (paper and board) that we use in the production of our educational publications are from sustainable sources. As a result all our paper sources are grown for paper production. We operate a recycling system within our factory ensuring our waste materials are collected and recycled.
16
Million Planners Produced
25
Years Experience
98
Customer Satisfaction
100
Customer Focused
Our Team
Our number one aim is to provide customers with quality personalised products and a high level of service.
We are committed to providing customer service to the highest standards. A key to the success of our team is through the knowledge of our products. Our role is to provide you with a point of contact and assistance from a simple sample request to discussing a suitable delivery date for your order.
Each member of our team brings a unique set of skills, ranging from typesetting and desktop publishing to illustration and digital media.
With our state of the art digital printing and finishing equipment and our many combined years of experience of the digital printing market we have the tools to deliver the highest possible levels of customer satisfaction.
Robin Clark
Robin is our Operations Director and has been with hdc since 2006. Robin is a fully paid up member of the Barmy Army and attends as many Cricket games as he can. Robin has a red & white Suzuki gsxr 750, or gixxer to those in the know, that appears every time the sun is out.
Jade Aitken
Jade is our Sales and Marketing Manager she has been a member of hdc since 2003, Jade’s fun fact is that she met her husband who also worked for hdc 10 years ago and they now have a hdc baby boy, 123….Awww
Alisha Rushworth
Alisha is the Sales and Marketing Team Leader. She likes to spend time walking her adorable dog Nala and loves everything Harry Potter. She even won a Harry Potter quiz on board the Carnival Vista!
Jackie Gallagher
Jackie is a Sales and Marketing Assistant and joined hdc in 2005. Jackie loves to hit the theatres in the west end and is addicted to the home shopping network.
Carrie Houston
Carrie is our Design Manager and has been with hdc since 2002. Carrie can play the trumpet and has a serious dislike for all cheese sauces so keep the macaroni away!
Kirsty Taylor
Kirsty has been a member of the team since 2010 and actually first visited us when she was a member of her schools Yearbook team back when she was a 6th Year. She has been a Bridesmaid an amazing 7 times, with another coming in 2023! She loves travelling and trying out different craft beers in her spare time.
Greg Robertson
Greg is one of our Graphic Designers and became part of the hdc family in 2003. Greg is a self-confessed classic television and music geek and spends a lot of time rummaging around in second hand music shops. Greg also digitally illustrates classic television and film star portraits!
Harry McCluskey
Harry is our Production manager and joined hdc in 2003. Harry comes to work every day on his pride and joy, a jet black Honda 500 motorbike. Harry is also a star wars superfan.
John Stevenson
John is one of our Production assistants and joined hdc in 2010. John is an avid superhero fan however he cannot make a decision between Marvel and DC Comics so please don’t ask!
Want to join our team?
Send your CV to sales@hdc-uk.com